What Information We Hold and Why
When you create an account, we collect your name, contact details, and the identification you provide during verification. When you deposit using JazzCash, Easypaisa or Raast, we record the transaction reference and amount — we do not store your full wallet PIN or bank credentials. Device
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identifiers, IP address and session data are logged automatically to maintain account security and detect unusual access patterns. We use this information to process your transactions, verify your identity, respond to support requests and, where you have opted in, send you account-relevant updates. We do not
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sell or rent your personal data to advertisers or unrelated third parties. Data shared with payment processors such as JazzCash, Easypaisa or Raast is limited to what those processors need to complete your transaction. We retain your account data for as long as your account remains
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active and for any period required by applicable law. You can request a full copy of the data we hold on you by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.